Mandarin Oriental Hotel Group

PART 2

Room Attendant

Main Responsibilities
Ensure occupied and vacant guestrooms are cleaned and maintained up to the exact standard as demonstrated by Housekeeping supervisory colleagues during initial training
Remove all soiled linens and towels from the room and handover to housemen or dispose of them in a linen chute
Thoroughly clean guest bathrooms, bathroom walls, bathtub, shower, and water closet using the suggested chemicals. After cleaning, dry all areas, fixtures and surfaces
Arrange all toiletries straightened on a piece of cloth in occupied guest rooms
Replenish all amenities and terry items
Efficiently make a bed to meet appearance standards as demonstrated
Arrange all clothing items in occupied guestrooms, folded neatly according to standard as demonstrated
Upkeep and clean guestroom and bathroom and include all inside windows and mirrors
Remove all room service trays from guestroom hallways and/or corridors and bring them to back landings and call for pick up
Vacuum the guestroom’s carpet and wipe down furniture and baseboards according to standard in all assigned work areas
Requirements
Senior School qualifications or equivalent is mandatory
Degree or Higher National Diploma equivalent in Hospitality/Hotel/Business Management is beneficial
Minimum 1 year of experience working in a 5-star hotel environment.
A minimum of 1 year of housekeeping experience
Previous working experience in the Middle East is beneficial
Basic housekeeping, chemical, linen, and machinery knowledge is beneficial
If you are interested in joining our team apply today!

Room Attendant

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Technician

Main Responsibilities

It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to your colleagues.
MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.
It is part of your strategy to fully understand and support all aspects of the Mandarin Oriental, Doha Engineering Department Strategic Policy.
Respond and attend to repair requests.
Welcome and acknowledge all guests according to company standards, anticipate and address guests.
Understand and operate advanced electrical, plumbing, air conditioning & refrigeration, laundry & kitchen equipment, solar systems, and boiler systems.
Communicate with different types of people to comprehend what they want and to provide them with information and assistance.
Update the maintenance work order form / Job card and file them.
Interpret readings from meters & gauges and other measuring units.

Requirements

A formal qualification in mechanical/electrical engineering
Hands-on experience in the day-to-day maintenance of the hotel/ villas/ apartments/ cruise ship
Prior experience in a hotel operation is a MUST
A minimum of 2-5 years of technical background. 1-3 Years of industry experience in a similar role in a luxury hotel or cruise ship is preferred.
Should possess an excellent command of English (written and oral) – Fluency in other languages will be a definite advantage
A formal qualification in mechanical/electrical engineering

If you are interested in joining our team apply today!

Technician

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Stewarding Supervisor

Main Responsibilities

Assisting the assistant Chief Steward in taking control of operational and administrative aspects of the stewarding department
Fully responsible for overall stewarding operations according to respective shifts and in charge of daily operations
Support the Assistant Chief Steward to train, evaluate and schedule stewarding outsource colleagues
To ensure the cleanliness and hygiene of the back of house kitchen and F&B areas as per standards and carry out daily checks on each shift with the respective stewarding outsource and supervisor
Assist Stewarding outsourcing with their job functions where needed to ensure optimum cleanliness and service standards
Observe stewarding outsource the performance of their job functions and ensure all procedures are completed and followed according to departmental standards; rectify deficiencies with respective personnel
Assisting kitchen and service requirements throughout the shift and ensuring that all needs are met according to specifications
Prepare and distribute assignments for stewarding outsourced personnel and review priorities to assign tasks
Communicate any additional changes or requests to the assignment sheets as they arise throughout the shift
To ensure cleaning of dishwashing machines and water/filters, refill them as specified and make sure all wares are properly washed and cleaned. Properly maintain and operate dishwashing machines

Requirements

High School qualification or equivalent
Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred
A minimum of 2 years of experience as Supervisor Steward or 4 years of experience as Steward in a high-end five-star luxury hotels
Work experience in at least one of the following countries in the Middle East: UAE, Bahrain, Saudi Arabia, and Qatar is preferred
Certified essential food safety in catering or Serve Safe certificate is preferred

If you are interested in joining our team apply today!

Stewarding Supervisor

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Z

Engineering Manager

Main Responsibilities

To be responsible for the proper maintenance of the physical plant, engineering facilities, all electrical and mechanical equipment, kitchen equipment, controls, fire safety systems, the interior and exterior of the entire hotel, and other items pertaining to the operation of the hotel
To manage the engineering staff by promoting teamwork, efficiency, quality, productivity, promoting and cost sensitiveness
To motivate subordinates by providing close assistance of know-how, promoting professionalism, and showing examples
To develop departmental training programs, according to needs and Safe, Sound, and Sustainable requirements and ensure training carried out is recorded in the training matrix
To establish and supervise the preventative maintenance programs
To make written recommendations to the DOE and ADOE about the replacement of inefficient or obsolete equipment
To ensure that the cost of work carried out by the engineering department is contained within the appropriate budget
To ensure that engineering employees abide by all rules, regulations, and policies
To ensure that all certificates, licenses, and other documents are obtained on a yearly basis as required by the government of local authorities. Record to be kept in a separate binder for review by all authorities
To update the preventive maintenance plan on a monthly basis

Requirements

A minimum of 3 years of industry experience in a similar role in a luxury hotel or cruise ship is a must
Must possess a strong knowledge of computer programs such as Microsoft Office, Windows, Outlook, Access, BMS, GRMS, CMMS/HotSOS, the, etc. (latest version)
Ability to manage relationships professional relationships with personnel from multinational origin
Ability to demonstrate initiative and commitment to professional values
Should possess an excellent command of English (written and oral) – Fluency in other languages will be a definite advantage
Prior experience in a hotel operation is a must

Engineering Manager

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Fitness Instructor (Female)

Main Responsibilities

Conduct fitness & wellness classes in a professional manner and according to the Standard Operating Procedures (SOPs) of the department
Will be responsible for maintaining the fitness classes and programs schedules accurately
Will be responsible for maintaining the cleanliness of the entire Fitness & Wellness areas in particular the studios and changing facilities
Ensure that all areas are in a neat, tidy, and sanitary manner in accordance with the FLHSS&E guidelines
Assist in the smooth flow of the guests’ journey throughout the day
Will greet each guest with a smile and acknowledge guests even in passing
Will perform as a professional, with a friendly business attitude, and conduct all duties and responsibilities as required by the position, or assigned by the Fitness & Wellness Manager
Will proactively offer assistance to all guests when necessary
Maintain a good rapport will all the members. Ensure that their records are kept up to date
Provide complimentary personal pieces of training for members as part of their benefits
Act as a Fitness Guide for all guests by tailoring their work in inline with their goals on each visit

Requirements

Senior School qualification or equivalent is a must
Certified fitness trainer, equivalent to the City & Guilds
Good knowledge of computer systems is a must
Minimum 2 years of experience working in a fitness center environment
Previous experience working in a 5-star hotel environment will be an advantage
Previous experience working in the Middle East Region is an advantage

If you are interested in joining our team apply today!

Fitness Instructor (Female)

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Carpenter

Main Responsibilities

It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to your colleagues.
MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.
It is part of your strategy to fully understand and support all aspects of the Mandarin Oriental, Doha Engineering Department Strategic Policy
Measures, marks, and arranges materials to establish layout based on blueprints or instructions from supervisors.
Cuts and shapes structures, forms, or other fixtures from wood, plastic, fiberglass, or drywall.
Uses various hand and power tools to securely build assigned projects.
Joins materials with the most appropriate nail, screw, staple, or adhesive.

Requirements

A formal qualification in Carpentry, repair, maintenance, and construction of wood structures such as partitions, doors, furniture, and similar items throughout the property.
Hands-on experience in the day-to-day maintenance of the hotel/ villas/ apartments/ cruise ship
A minimum of 1-3 Years of industry experience in a similar role in a luxury hotel or cruise ship is a must.
Should possess an excellent command of English (written and oral) – Fluency in other languages will be a definite advantage
Demonstrates experience and knowledge when planning and executing work so that it is completed in a professional manner without disturbance to guests or operating departments.
Demonstrates competence in the efficient and effective repair, maintenance, and operating procedures to comply with MOHG and regulatory requirements as well as sound engineering practices
Demonstrates awareness and understanding of the energy and water usage in the hotel and takes an active part in all conservation activities

Carpenter

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Material Office

Main Responsibilities

Working closely with the all departments, mainly the technical department to fulfill their needs as requested by them, liaison with them on routine basis to procure the items with the highest quality while constantly searching for the lowest price
Work with Stores and Receive and help each other when needed
To assist to Materials Supervisor and Materials Manager with day-to-day functions
Ensure that all purchase order requests are properly completed and approved before the items are purchased (system generated)
Ensure that all items received by the hotel are properly documented in accordance with the company’s purchasing and receiving procedures
Ensure that all items issued by stores have approved requisition
Negotiate food and non-food prices, place required daily food orders and ensure prompt delivery
Place regular liquor, beer, wine, and soft drink orders as required
Handle general store and engineering-related purchase requests
Generate purchase orders on approval requisitions and obtain necessary authorization and obtain authorization from the Director of Finance and General Manager prior to processing these orders (if system generated, online approval to be obtained)

Requirements

Senior School qualification or equivalent
Minimum 2 years of experience working in a 5-star hotel environment (in stores / receiving sections)
Knowledge of Purchasing System (preferably Moreton Bay)

If you are interested in joining our team apply today!

Material Officer

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Executive Sous Chef

Main Responsibilities

To ensure that all kitchens outlets have a professional recipe costing prior to the hotel opening date to establish selling prices
To ensure that all recipes are up to date and in line with selling prices once the hotel has opened
Monitor and control culinary monthly P&L with the main focus on food cost, labor cost,the and cost of consumables
Maintain solid records of all holiday and PH clearance and assure that accumulated within all kitchens is kept to the minimum
Carry out regular analysis of outlet-related financial information including menu engineering
To be updated with the latest food trends in the F&B industry to ensure that Ala Carte dishes and Buffets are in line or ahead with international standards
Conduct regular hands-on dish training to ensure food knowledge of all chefs is up to date
Plan and execute months of Ramadan and other promotional activities for banquets or outlets
Attend and participate in all required meetings as scheduled
Perform any other reasonable duties as required by the Executive Chef

Requirements

Vocational Diploma in Hospitality/Hotel/Business Management
Degree or Higher National Diploma equivalent in Hospitality/Hotel/Business Management preferred
Certified supervising food safety in catering level 3 or equivalent
A minimum of 2 years as Executive Sous Chef or 4 years as Chef de Cuisine or a similar position in a five-star deluxe hotel operation
A minimum of total 10 years of experience working in the high end a five-star deluxe kitchens or restaurants
Michelin Star Restaurants'the high experience is an advantage
Work experience in at least one of the following countries in the Middle East: UAE, Bahrain, Saudi Arabia, and Qatar
Experience with Morton Bay purchasing and InfoGenesis point of sales systems or other known systems is an advantage

If you are interested in joining our team apply today!